Help
We're here to help. Reach out or browse the FAQ below.
For questions, feedback, account issues, or data deletion requests, email our support team. We aim to respond within 24–48 hours.
hello@hastveda.coHow accurate are the palm readings?
HastVeda uses Google Gemini AI to analyze actual palm features. The readings are based on traditional palmistry interpretation and are provided for entertainment and self-reflection. They are not scientifically proven predictions.
Is my palm image stored?
Palm images are processed for analysis and are not permanently stored without your consent. Your reading results and history are stored securely in your account. See our Privacy Policy for full details.
How do I get the best palm scan?
Hold your dominant hand flat with fingers slightly spread under good, even lighting. Avoid harsh shadows. The camera should be about 20–30 cm from your palm. Ensure all major palm lines are visible.
Can I delete my account and data?
Yes. Email us at hello@hastveda.co with your account email and a deletion request. We will process it within 7 business days.
Is HastVeda available on iOS?
Currently HastVeda is available as an Android APK. iOS availability is planned for a future release.
What does the Premium plan include?
Premium unlocks detailed reports, couple compatibility readings, PDF export, extended reading history, and daily/weekly/monthly predictions.
The app isn't installing. What should I do?
Ensure you have enabled "Install from unknown sources" in your Android settings (Settings → Security → Unknown Sources). Download the APK again if needed and try reinstalling.